UnitedHealth Group

Director, Technical Program Management - NY (Albany) Preferred

Posted on: 26 Mar 2021

Albany, NY

Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

As the Director, Technical Program Management for the State of New York's All Payer Claims Database (APD) Project, you assist the NY APD Project Director and will be responsible for managing delivery of contractually required services and deliverables for the APD project, as well as Change Requests and Operational management of the APD project. You will be a business specialist and technology generalist managing, directing and interfacing with business clients and senior management. You will be responsible for proactively identifying opportunities, and conducting analysis, needs assessments, cost/benefit assessments pertaining to other IT services as appropriate.

Primary Responsibilities:

* Manage day to day project management activity for the contract, focusing on the project schedule and project deliverables
* Maintain the formal Project Schedule and work with the Scheduler to integrate weekly plan updates
* Serve as a key resource on complex and/or critical issues
* Review work performed by others and provide recommendations for improvement
* Lead, motivate and inspire other team members
* Manage customer relationships and anticipate customer needs to proactively develop solutions
* Manage the project's Issues, Risks, Actions, Assumptions and Decisions (IRAAD) log
* Work with end users/customers to understand and develop requirements
* Organize and lead project related meetings with customers and development staff
* Responsible for Project Status Reporting, Project Quality Management, and Project Budget Management
* Communicate effectively, verbally and in writing, with programmers, analysts, immediate supervisor, management, system users, operations, other State agencies and the private sector
* Meet with users for clarification and elaboration as necessary to clearly define a problem and conceptualize a development plan
* Recognize, gather, correlate, and analyze facts, draw conclusions, define problems, and devise solutions and alternatives; and make appropriate recommendations
* Forecast and plan resource requirements
* Authorize deviations from standards
* May lead functional or segment teams or projects
* Provide explanations and information to others on complex issues

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* 10+ years of experience managing delivery of complex application development projects
* 5+ years of experience managing projects with 10 or more resources
* 5+ years of Sr Project Management experience including Hardware, Software, and Services related deliverables
* 5+ years of experience with Healthcare (Medicaid, Medicare, Commercial Insurers Data (Member, Issuer & Plan, Claims)
* 5+ years of Data Warehousing and Analytics experience
* 5+ years of experience managing customer relationships
* 5+ years of experience in Microsoft Project
* 3+ years of experience managing a contract for a program valued at $5 million in revenue or greater
* 3+ years of formal personnel management experience of both direct reports and matrixed resources
* Experience in both Agile and Waterfall SDLCs
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* State Medicaid Data Warehouse or Medicaid Management Information Systems
* Experience with NY Medicaid/Health Exchange data
* PMI certified
* CBIP certification
* SQL experience
* Experience as a solution architect
* Experience with Oracle, Teradata or other RDBMS
* Experience with BI Tools such as Cognos, Tableau and Business Objects
* Data Quality experience (Informatica, Talend)
* Business Intelligence experience (Tableau)
* Experience with Project and Contract level Change Management
* Experience with Project and Contract Issue Management
* Experience with project development methodologies and project management methodologies and able to apply methodologies in a practical manner
* Excellent written and verbal communication skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Director, Technical Program Management, Albany, NY, New York

UnitedHealth Group

Hopkins, MN

UnitedHealth Group Incorporated operates as a diversified health care company in the United States. It operates through four segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment offers consumer-oriented health benefit plans and services for national employers, public sector employers, mid-sized employers, small businesses, and individuals; health and well-being services to individuals age 50 and older, addressing their needs for preventive and acute health care services, as well as services dealing with chronic disease and other specialized issues for older individuals; and Medicaid plans, Children’s Health Insurance Program, and health care programs; and health and dental benefits.

The OptumHealth segment provides access to networks of care provider specialists, health management services, care delivery, consumer engagement, and financial services. This segment serves individuals through programs offered by employers, payers, government entities, and directly with the care delivery systems.

The OptumInsight segment offers software and information products, advisory consulting arrangements, and services outsourcing contracts to hospital systems, physicians, health plans, governments, life sciences companies, and other organizations. The OptumRx segment provides pharmacy care services and programs, including retail network contracting, home delivery, specialty and compounding pharmacy, and purchasing and clinical, as well as develops programs in areas, such as step therapy, formulary management, drug adherence, and disease/drug therapy management. UnitedHealth Group Incorporated was founded in 1974 and is based in Minnetonka, Minnesota.