Job Description

What does a great Program Coordinator, Sales Academy do at Fiserv?
The Program Coordinator for our Sales Academy is detail-oriented, adaptive, inquisitive, driven, with a passion for learning, and developing their program management expertise.

You will be responsible for supporting and administrating an elite sales rotational development certification program.

The certification program will focus on four main areas:

* Accelerating the capacities and performance of High-Potential new-hires

* Accelerating the capacities and performance of High-Potential early-career employees

* Accelerating the path of existing employees with high leadership potential into a state of readiness to fill leadership positions as they may become available

* Ensuring diversity and inclusion is a cornerstone of career development

What you can look forward to:

* Contributing to the design of the certification program, initially focusing on the early career sales development program

* Supporting the facilitation of learning events, administrating elements of the learning program in our LMS (Learning Management System) and vendor interfaces

* Maintaining and updating training content, performing basic analysis and producing reports on progress & results, and other support/administration needs of the program

* Coordinating the candidate selection process with the interview team

* Facilitating the onboarding and supporting the ongoing development of program participants

* Coordinating with support personnel in various business units to enable a smooth transition for program participants

You're the kind of person who has:

* Experience with various career development models, including a rotational program

* Excellent attention to detail, time management, and organizational skills while dealing with multiple constituencies and objectives

* Proven ability to build positive relationships and strategic partnerships with external and internal key stakeholders/customers across diverse groups

* Demonstrated flexibility while working in a fast paced and changing environment

* Demonstrated ability to work effectively within complex matrix teams across geographic and business unit boundaries

* Enjoys and has demonstrated ability with quickly learning new tools and processes

* Passion for diversity and inclusion

* Excellent written and verbal communication skills with all levels within the organization

Qualifications for consideration:

* 3+ years of experience in learning program or project management with demonstrated understanding of the key components to an effective project

* Experience supporting learning & development, or employee development programs

* Experience in driving large scope projects with many moving parts and interdependencies

* Minimum High School diploma or equivalent

* Ability to travel 10%

Preferred qualifications for consideration:

* Bachelor's degree, relevant certification, or equivalent experience

* Experience supporting rotational certification programs

* Previous administrative responsibilities within an LMS, preferably Cornerstone

* Experience within Learning and Development function or instructional design function preferably in a sales organization

* Skilled with basic project management tools such as Gantt charts and RACI matrixes

* Experience with development and certification programs

* Ability to foster collaboration amongst teams of assertive individuals, work successfully with demanding customers, difficult schedules and technically challenging projects

* Excellent written and presentation skills, with the ability to clearly and competently convey program performance

* Ability to work independently

* Strong data analytics and reporting skills

Learn more about us:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

At Fiserv, you will be part of a highly skilled and consultative sales organization that puts the client first in solving complex business problems. Our customer centric sales model, Fiserv Way of Selling, is focused on finding award-winning solutions that truly meet our clients needs. Our sales teams lead by example and continually strive for excellence. We are very committed to developing and hiring talented sales individuals, and we celebrate success through our quarterly recognition programs and our annual Pinnacle trip.

Life moves fast. And as it does, we know most people arent thinking about financial services But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

Were Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a Sales career with Fiserv and Find Your Forward with us.