POSITION SUMMARY
As the Operations Senior Manager, you will be responsible to provide leadership to a team accountable for dispensing and processing prescriptions in a highly automated, innovative Pharmacy fulfillment center. You will partner with cross functional teams to ensure compliance. You will apply continuous improvement methodologies and data analytics to reduce costs and increase productive metrics/targets.
What you'll do:
* Manage and drive execution of a portfolio of projects, delegating responsibility to team members, project support resources and site operational leaders for driving change management.
* Ensure quality and service standards are maintained for existing and new clients.
* Develop and build leadership within your team by identifying challenging assignments and stretch learning opportunities.
* Oversees resolution of employee relations. Conducts hiring, training, and evaluation of staff
What you need to do the job:
* Bachelors degree in Engineering, Operations, or related curriculum preferred; MBA preferred
* 8 years progressive experience in diverse operations industries
* Demonstrated communication and presentation skills, project management skills
* Demonstrated leadership skills and effective at managing change for a large, high producing workforce
* Enthusiasm and passion to meet aggressive goals and targets
* Ability to work cross functionally and deliver business results in often ambiguous situations
* Knowledge of lean or process improvement methodologies and ability to implement continuous improvement strategies; Six Sigma or related certification preferred
* Demonstrated energy and commitment to use your leadership skills to the development of individuals and teams
* Ability to adapt in a dynamic work environment and make independent decisions
* Willingness to work a flexible schedule as required.
* Continuously learning mindset
* Willingness to travel, if necessary
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, youll enjoy meaningful career experiences that enrich peoples lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Bloomfield, CT
Cigna Corporation, a health service organization, provides insurance and related products and services in the United States and internationally. It operates through Integrated Medical, Health Services, International Markets, and Group Disability and Other segments. The Integrated Medical segment offers medical, pharmacy, dental, behavioral health and vision, health advocacy programs, and other products and services to insured and self-insured clients; Medicare Advantage, Medicare Supplement, and Medicare Part D plans to Medicare-eligible beneficiaries, as well as Medicaid plans; and health insurance coverage to individual customers on and off the public exchanges.
The Health Services segment provides clinical solutions, specialized pharmacy care, home delivery pharmacy, retail network pharmacy administration, benefit design consultation, drug utilization review, drug formulary management drug claim adjudication, digital consumer health and drug information, provider, and medical benefit management services. The International Markets segment offers supplemental health, life and accident insurance products, and health care coverage, as well as health care benefits to mobile employees of multinational organizations.
This segment offers health coverage, hospitalization, dental, critical illness, personal accident, term life, and variable universal life products. The Group Disability and Other segment provides group long-term and short-term disability, group life, accident, and voluntary and specialty insurance products and related services; and permanent insurance contracts to corporations to provide coverage on the lives of certain employees for the purpose of financing employer-paid future benefit obligations. The company distributes its products and services through insurance brokers and insurance consultants; and directly to employers, unions and other groups, or individuals. Cigna Corporation was founded in 1792 and is headquartered in Bloomfield, Connecticut.