Quality Assurance Specialist - Medical Laboratory
Posted on: 1 Feb 2021
Newtown Square, PA
Job Description
Job Description
Position: Quality Assurance Specialist - Medical Laboratory
Location: Newtown Square, Pennsylvania -
Schedule: M-F 8AM - 5PM
Basic Purpose:
Our goal is to provide every patient and every customer with services and products of superior
quality. We do that through commitment, leadership, and establishing rigorous processes which
we measure and continually improve upon.
Duties and Responsibilities:
The QA Specialist position is intended to provide oversight and support for the Quality Program-Quality Management Planning, inspection preparedness and responses associated with laboratory accreditation, non-conformance management and Document Control management, and training and competency monitoring.
Work with the Laboratory Director and Department Supervisors to facilitate the Quality Management Planning process.
Identifying and monitoring quality indicators
Schedule and conduct Quality Meetings and distribute the minutes
Ensure inspection preparedness by conducting internal audits of laboratory processes to identify non-conformances and areas of needed improvement.
Appropriate Authorization, Delegations, and associated Performance Assessments
Training and Competency documented via MediaLab
Testing Exceptions
Effectively create and complete Corrective and Preventive Actions (CAPAs) for areas where non-conformances are identified.
Immediate Corrective Actions
Preventative Actions with Patient Remediation
Continuous monitoring and Effectiveness Checks
License Coordinator for accreditation licensure.
QA Record organization and adherence to record retention requirements.
Responsible for management of the CAP website as applicable for the organizational profile as well as testing and supervisory personnel.
SmartSolve Software Administration for Document Control
Manage SOP Life Cycle (Implementations, Recurring Reviews, Administrator monitoring reports)
Quality metrics data collection and analysis to identify trends and needed interventions.
Other duties as assigned
Supervision Exercised:
None
Qualifications:
Education: Bachelors Degree (Medical Technology or Chemical, Biological, or Clinical Laboratory Science)
Work Experience: At least three years experience and associated knowledge of Laboratory regulations (CMS/CAP/NYS) and accreditation processes in a Medical Laboratory-Clinical or Anatomic Pathology.
Lean Six Sigma (Continuous Improvement) experience preferred
Technical Training or Professional Licensing: At least three years experience and associated knowledge of Laboratory regulations (CMS/CAP/NYS) and accreditation processes in a Medical Laboratory-Clinical or Anatomic Pathology.
Lean Six Sigma (Continuous Improvement) experience preferred
Other: PC application skills in Microsoft Office including Excel and Access.
Quest Diagnostics
Secaucus, NJ
Company Overview
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 46,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
At a Glance
Quest Diagnostics is the world’s leading provider of diagnostic information services
Generated 2018 revenues of approximately $7.53 billion
Publicly trades common stock on the New York Stock Exchange (NYSE: DGX). More in Investor Relations
Ranks as a component of the S&P 500
Touches the lives of 30 percent of American adults each year
Serves about half of the physicians and hospitals in the U.S
Access to approximately 90% of U.S. insured lives
Engages workforce of about 46,000 employees dedicated to putting patients first every day
More than 6,600 patient access points, the most extensive network in the U.S.,
including phlebotomists in physician offices and more than 2,250 of our own
patient service centers
A medical and scientific staff of more than 600 M.D.s and Ph.D.s
Logistics capabilities, that include approximately 3,750 courier vehicles and 25 aircraft that collectively make tens of thousands of stops daily
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
Provides a broad range of solutions for employers, including workplace drug testing for employers and government agencies; the Blueprint for Wellness employee wellness service; and risk assessment services for the life insurance industry
Publishes original research in peer reviewed publications, at medical and scientific conferences, and as a public service. Quest Diagnostics Health Trends reports examine trends in diseases based on the company’s United States database. Quest Diagnostics Drug Testing Index (DTI) reports examine trends in workplace drug testing, and have been considered a benchmark for U.S. workforce drug positivity trends since 1988
Recognition
Named to Fortune Magazine's 2019 World's Most Admired Companies list in the Health Care industry category of "Pharmacy and Other Services" for the third consecutive year
Among FORTUNE® Magazine's 2018 Fortune 500® companies
Ranked on the Forbes® 2018 Global 2000
Ranked on the “Barron’s 500” list of top-performing large companies for 2017
Named a member of the Dow Jones® Sustainability World and North America indexes since 2004 (DJSI World) and 2005 (DJSI North America). The Dow Jones Sustainability World Index represents the top 10% of the leading sustainability companies out of the biggest 2,500 companies in the Dow Jones Global Total Stock Market Index
Earned a place on the annual Newsweek Green Rankings, for the fourth consecutive year on the 2017 U.S. list
Consistently named one of the best places to work in U.S. business journal rankings, including Forbes® 2018 America's Best Large Employers
Achieved Cancer Gold Standard™ accreditation from the CEO Roundtable on Cancer, recognizing our important actions to reduce the cancer risk of employees and their families
Received a rating of 100 from the Human Rights Campaign on the 2018 Corporate Equality Index, earning the distinction of being a "Best Place to Work for LGBT Equality"
Named a DiversityInc Noteworthy Company for the second consecutive year in 2018
Read more about awards and honors.
Read more about our Reputation Honors and Corporate Social Responsibility programs.
Products and Services
Diagnostics information services
Clinical trials
Healthcare IT
Wellness & risk management
Drug Screening
Read more about products and services.
Operations
Headquarters in the U.S.: 500 Plaza Drive, Secaucus, New Jersey 07094
Approximately 2,200 patient locations and dozens of clinical laboratories throughout the U.S.
In addition to the U.S., Quest Diagnostics operates clinical laboratories in laboratory facilities in Gurgaon, India; Heston, England; Mexico City, Mexico; and San Juan, Puerto Rico
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IndustryHealthcare
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No. of EmployeesApproximately 45,000
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Website
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Jobs Posted8045
