Installation Coordinator
Posted on: 21 Jan 2021
Fenton, MO
Job Description
What you will do
Handle a variety of duties and responsibilities including coordination of installations.
How you will do it
* Coordinate schedules for installers technicians
* Strong computer skills (Microsoft, etc)
* Strong customer service skills
* Ability to multitask
* Confirm appointments by calling the customers
* Order equipment to ensure availability for installations
* Process job closeouts
* Provide all paperwork for jobs from Compass and get all packets/ files ready.
* Provide welcome call to Customer within 48 hours of job being received
* Schedule welcome calls and pre-installation calls
* Advise sales rep via IBT email of the start date if the date changes IBT email to rep providing update
* Daily updates to IBT and Labor Scheduler.
* Update IBT when job is touched (calls, orders, follow-up, etc)
* Moved jobs daily into the labor scheduler.
* Scan jobs to DM ( Compass) upon completion
* Closeout National Account Jobs and process any jobs for cancellation
* Communicate with National Account Coordinators regarding site Readiness, scheduling etc.
* Contact Sales reps to get additional information as required
* Contact Data team when confirmation number is required for non-monitored accounts
What we look for
Required
High School Degree or equivalent
Minimum 2 years related experience
Who we are
Supportive team environment and add to that a competitive salary, best in class benefits package starting on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Johnson Controls
Milwaukee, WI
Johnson Controls International plc operates as a diversified technology and multi industrial company worldwide. The company operates through Building Technologies & Solutions and Power Solutions segments. The company designs, sells, installs, and services heating, ventilating, and air conditioning systems, controls systems, integrated electronic security systems, and integrated fire detection and suppression systems for commercial, industrial, retail, small business, institutional, and governmental customers; and energy efficiency solutions and technical services, including inspection, scheduled maintenance, and repair and replacement of mechanical and control systems, to non-residential building and industrial applications.
It also offers lead-acid automotive batteries for passenger cars, light trucks, and utility vehicles, as well as advanced battery technologies to power start-stop, hybrid, and electric vehicles. The company was formerly known as Johnson Controls, Inc. and changed its name to Johnson Controls International plc in September 2016. Johnson Controls International plc was founded in 1885 and is headquartered in Cork, Ireland.
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IndustryManufacturing
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No. of Employees122,000
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Website
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Jobs Posted2165
