Job Description

Job Description

Responsibilities

Minimum Hourly Rate: $16.00 Maximum Hourly Rate: $25.00

Business Office Associate - Collections

About the Position: We are looking for a full-time/ 40 hours per week Business Office Associate to work in a fast paced hospital/ business office. This position is responsible for the billing, follow-up, and collections of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances; and reconciles the receivables & contractuals from patient's insurance companies, and third-party payors on patient accounts. Identify and resolve any claim delay issues that impact collections. Follow up on payment errors, low reimbursement, denials. Accurately interpret Explanation of Benefits (EOB). Initiate and track appeals and reconsiderations as necessary. Resolve Coordination of Benefit (COB) discrepancies. Working directly with the insurance company, provider, and patient to get a claim processed and paid. Assures adherence to department quality and productivity standards, expected to work 30+ accounts per workday. CSH is willing to train someone who is interested in this opportunity and may have just entry level skills.

About Cedar Springs: At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals. Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families.

As an employee of Cedar Springs we offer the following benefits:

Medical, Vision, Dental, Life Insurance

Short Term/Long Term Disability

Retirement Services

Paid Time Off

Education/Tuition Assistance

Employee Assistance Program (EAP)

Cedar Springs Hospital is in compliance with the Healthy Family and Workplaces Act (HFWA) and Families First Coronavirus Response Act (FFCRA)

Qualifications

Requirements: To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. Experience with insurance billing, computer and business software programs (Excel). Knowledgeable in patient account work flows. Working knowledge of Medicare/Medicaid regulations, policies and procedures. Strong customer service, written/verbal, organizational and interpersonal skills required. Computer literate - especially in Microsoft Word and Excel. The ability to maintain patient confidentiality. Requires ability to exercise independent judgement to accomplish goals and manage time efficiently as an independent worker. The ability to multi-task is an essential skill for this position. Successful completion of a background check and drug screen required for employment at Cedar Springs Hospital.

High school education or equivalent. A minimum of one (1) year experience in health care collections or related field is preferred, or any combination of education, training, or experience in a health care business office environment.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.