United Parcel Service

Business Development / Sales Interns

Posted on: 23 May 2020

Pittsburgh, PA

Job Description

UPS is seeking a dynamic Business Development Intern to manage and grow UPS Capital's customer business. This position uses available resources to learn customers’ businesses, identify business needs, and proactively contact customers to position UPS Capital’s products and services to meet their needs. The Business Development Intern is responsible for identifying and prioritizing customer opportunities, managing existing account relationships, and answering customer questions.

The Business Development Intern uses various tools to research current strategies and account information and positions the most appropriate solutions for the account. He/She uses strong and effective communication skills and social selling tactics to research and identify decision makers and to position compelling value propositions to secure and maintain a sale.

The Business Development Intern will have the opportunity to gain an in-depth view into UPS Capital’s Sales, Customer Relationship, Operations, and Claims teams through rotational assignments within these areas of the organization. The rotations are designed to allow for a fast paced development of skills, and coupled with a customized day one mentoring program, the Business Development Intern will be well equipped for future advancement opportunities at UPS Capital.

Responsibilities and Duties

Calls customers to identify their business needs, qualifies opportunities and sells additional products and services
Identifies key decision makers in customers’ organizations and develops relationships with them to facilitate sales opportunities
Maintains up-to-date knowledge of UPS Capital’s products and services to generate sales solutions that meet customer needs
Researches and/or learns competitor strategies, capabilities, and pricing patterns to identify ways to position UPS Capital’s products and services advantageously
Uses knowledge of customers’ businesses to demonstrate how UPS Capitals products and services can support and help customers achieve their business objectives
Provides compelling value proposals to potential and existing customers
Works cross-functionally (e.g., administrative, revenue recovery, billing, accounts receivable, etc.) to address customer needs, increase revenue and retain current business

Knowledge and Skills

Demonstrates a basic understanding of products, services offered by UPS Capital along with their features and business applications; describes general customer profiles targeted by the company
Demonstrates a general understanding of ways to identify and measure the current needs of the customer or business
Demonstrates a basic understanding of competitor’s tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for UPS Capital
Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files
Exhibits professional written and verbal communication skills
Demonstrates a general knowledge of techniques for soliciting and gathering information
Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions
Demonstrates an understanding of basic financial terminology and concepts such as cash flows, operating profit/loss, and net income  
Demonstrates a basic understanding of risk management principles; identifies the risk factors that impact a client’s insurance eligibility
Ability to demonstrate proficiency with Microsoft Office Suite (Access, Excel and Word) 
College student currently enrolled in a Bachelor's Degree or Master’s Degree program, or recent graduate within 24 months 
Strong interest in Sales and Business Development 
Students graduating in 2019 or 2020 - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

United Parcel Service

Atlanta, GA

United Parcel Service, Inc. provides letter and package delivery, specialized transportation, logistics, and financial services. It operates through three segments: U.S. Domestic Package, International Package, and Supply Chain & Freight. The U.S. Domestic Package segment offers time-definite delivery of letters, documents, small packages, and palletized freight through air and ground services in the United States. The International Package segment provides guaranteed day and time-definite international shipping services in Europe, the Asia Pacific, Canada and Latin America, the Indian sub-continent, the Middle East, and Africa.

This segment offers guaranteed time-definite express options, including Express Plus, Express, and Express Saver. The Supply Chain & Freight segment provides international air and ocean freight forwarding, customs brokerage, distribution and post-sales, and mail and consulting services in approximately 220 countries and territories; and less-than-truckload and truckload services to customers in North America.

This segment also offers shipping, visibility, and billing technologies; and insurance, financing, and payment services. The company operates a fleet of approximately 123,000 package cars, vans, tractors, and motorcycles; and owns 47,000 containers that are used to transport cargo in its aircraft. United Parcel Service, Inc. was founded in 1907 and is headquartered in Atlanta, Georgia.

  • Industry
    Transport/Delivery Services
  • No. of Employees
  • Jobs Posted

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