Gap Inc.

Director-Digital Production- Operations

Posted on: 17 May 2020

San Francisco, CA


Job Description

The Director of Digital Production- Operations role will lead our organization in development of site, email and promotional content for across several marketsUS, Canada, EU/UK/Germany, Japan, and Gap Factory. This role is a critical leadership role for the brand orchestrating many different cross-functional teams and competing priorities.

What you'll do

* Lead global digital operations team across site, email, andpromotions.
* Own internal pipeline for site, email and promotioncreation.
* Drive business adherence against cross-functional capacityand SLAs.
* Influence SLAs with key vendors and cross-functionalpartners to balance efficiency with flawless execution.
* Connect with digital innovation team and key centralstakeholders to ensure we have a best in class operations model deliveringagainst a modern eCommerce experience.
* Manages a team inclusive of direct reports spanning SeniorProducer to Producer.

Who you are

* You thrive in a fast-paced environment and are able to juggle numerous priorities, complexity and change with ease and vigor.
* You have executive presence with frequent interaction and need to influence cross-functional leadership team.
* You have the unique ability to balance capacity discussions with growth mindset.
* You are highly process-oriented with superior skills in defining and evangelizing operational processes for a project, team, and broader organization.
* You are an expert in people management and development of teams, leveraging individual talents to maximize team productivity and strategic growth
* Ideally 8-10 years-experience within Digital Operations, eCommerce experience a plus.

Gap Inc.

San Francisco, CA

The Gap, Inc. operates as an apparel retail company worldwide. The company offers apparel, accessories, and personal care products for men, women, and children under the Old Navy, Gap, Banana Republic, Athleta, Intermix, and Hill City brands. Its products include denim, tees, button-downs, khakis, and other products; and fitness and lifestyle products for use in yoga, training, sports, travel, and everyday activities to women and girls. The company offers its products through company-operated stores, franchise stores, Websites, third-party arrangements, and catalogs. It has franchise agreements with unaffiliated franchisees to operate Old Navy, Gap, and Banana Republic stores in Asia, Europe, Latin America, the Middle East, and Africa. As of February 2, 2019, the company had 3,194 company-operated stores; and 472 franchise stores, as well as e-commerce sites. The Gap, Inc. was founded in 1969 and is headquartered in San Francisco, California.

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